Privacy Policy

Introduction:
Welcome to Darshan Safety Zone. We value your privacy and are committed to
protecting your personal information.

This Privacy Policy explains how we collect, use, store, protect, and share your data
when you:

Visit our website (https://www.darshansafety.com)
Register for an account, newsletter, or rewards program
Place an order for our safety products
Contact us for inquiries or customer support
By using our website or services, you agree to the practices described in this policy.

Who We Are:
Darshan Safety Zone is a safety and fire-protection solutions company based in
Ahmedabad, Gujarat, India.

We process personal data in accordance with applicable laws, including the Digital
Personal Data Protection Act (DPDP) 2023.

Information We Collect:
We may collect the following categories of information:

3.1 Personal Information:
Name
Email address
Phone number
Billing & shipping address
Company / organization name (if provided)

3.2 Account & Communication Information:

Login details (where applicable)

Rewards / loyalty program details (if used)

Support or inquiry messages

3.3 Order & Transaction Information:

Products purchased and order history
Delivery / invoice details
Payment method & transaction ID
Note: Payments are processed via Razor pay (PCI-DSS compliant gateway).

We do not store or access your full card, CVV, or banking credentials.

3.4 Technical & Usage Data:

IP address, browser type, device type

Website usage, interaction logs, analytics

Cookies and tracking data

3.5 Marketing Preferences:
Newsletter / promotional communication consent

How We Use Your Information:
We use your data for:

Processing, dispatching, and fulfilling orders
Providing customer service and support
Communicating order updates
Fraud detection and security monitoring
Improving website performance and user experience
Managing accounts or loyalty programs
Sending marketing communications (only with your consent)
Meeting legal, accounting, and regulatory obligations
We process data only for legitimate business purposes.

Legal Basis for Processing:
We process your data based on:

Performance of a contract (order fulfillment)
Legitimate business interests
Your consent (marketing / cookies)
Legal and regulatory compliance

Cookies & Tracking Technologies:
We use cookies to:

Remember preferences and login sessions
Improve browsing experience
Analyze website performance and traffic
Display relevant offers or recommendations
You may disable cookies via browser settings; however, some features may not function properly.

How We Share Your Information:

We do not sell or rent your personal data.
We may share limited information with trusted partners such as:
Courier and logistics providers
Payment gateway (Razorpay)
IT, hosting, and security service providers
CRM or communication platforms (if used)
Only minimum necessary data is shared for service delivery.
Data may also be shared when required by:
Law enforcement or government authorities
Court or regulatory obligations
Business transfer or acquisition events

International Transfers:
Some service providers may operate outside India.
Where data is transferred internationally, reasonable safeguards are applied to protect your information.

Data Security:
We implement appropriate technical and organizational security measures to protect your data against:
Unauthorized access
Misuse or alteration
Disclosure or destruction
However, no digital system is 100% secure; absolute security cannot be guaranteed.

Data Retention:
We retain your personal data only as long as necessary to:
Complete transactions and service delivery
Provide after-sales and warranty support
Meet taxation, accounting, and legal requirements
After the retention period, data is securely deleted or anonymized.

Your Rights:
Depending on applicable laws, you may have the right to:
Access your personal data
Correct inaccurate or incomplete information
Request deletion of your data (subject to legal retention rules)
Withdraw consent for marketing communications
Object to certain processing activities
Request data portability (where applicable)
To exercise these rights, please contact us using the details below.

Children’s Privacy:
Our products and services are not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.

Third-Party Links:
Our website may contain links to external websites.

We are not responsible for their privacy practices or content.

Changes to This Policy:
We may update this Privacy Policy periodically.

The latest version will be published on this page with the revised effective date.

Contact Information:
For privacy-related queries, requests, or concerns, contact:
Darshan Safety Zone - Data & Privacy Support

Address

401 & 402, Golden Plaza, Amar Jawan Circle, Nikol S. P. Ring Road, Ahmedabad, Gujarat — 382350, India

Phone / WhatsApp

+91 97125 79456 | +91 75676 79456
Email
support@darshansafetyzone.com

Working Hours

Mon – Sat: 09:30 – 18:45
Sun: Closed